Shipping Requirments

Ship package per guid lines in testing kit. 

Use pre-paid shipping label provided. 

When shipping samples, please follow the IATA regulations:

Please note that Invitae sample collection kits are built to protect the samples from being damaged during transport and to comply with the International Air Transport Association (IATA) regulation. If you are using packaging other than that provided by Invitae, please make sure to follow the "three layers of packaging" rule to avoid the risk of having the package destroyed by the courier:

• A primary sample receptacle sealed (collection tube)
• A leak-proof specimen bag containing absorbent material
• An outer packaging that meets the local postal regulations and is labeled as “Exempt Human Specimen.”

For more information please refer to page 187 of IATA Dangerous Goods Regulation.

For diagnostic, proactive, and carrier screen testing:

Blood should be shipped overnight at room temperature. We recommend including cold packs when shipping from outside the US and Canada in hot weather or if shipping is expected to take longer than overnight to keep the specimen at 2 to 8° Celsius (35.6 to 46.6° Fahrenheit). Frozen blood should be shipped overnight using cold packs.

To assist with specimen collection and shipping, you can request a free Invitae blood collection kit by submitting our online Request a Kit form.

If you are sending more than one kit in a given day to Invitae, you can include up to four kits into the same FedEx Clinical Pak envelope for your convenience. If multiple kits do not fit well into a single envelope for any reason, please separate them into as many envelopes as needed.

Alternatively, you can send us the specimen in a crush-proof container via FedEx Priority Overnight (in accordance with the FedEx Packaging Guidelines for Clinical Samples. Please contact Invitae’s Client Services team to obtain the FedEx account number. (Pricing includes return shipping when sent from: US, Canada, and Australia.)

Shipping addresses:

• Invitae accepts packages Monday through Friday. We recommend that you send your package so that it leaves your facility Monday through Thursday. Please do not request Saturday delivery. Invitae follows the FedEx Holiday Service Schedule.
• If you ship your specimen from outside the United States, your shipping carrier will require three copies of a commercial (pro-forma) invoice. A sample invoice is available here. Please be sure to also include a customs declaration form. A sample customs declaration form is available here.